A strategy & technology consulting firm awarded Microsoft’s Partner of the Year for Solution Innovation in 2019.

  Mixed Method Research & Project Management

• Drove 23 exploratory and generative research projects from end-to-end to shape product strategies, roadmaps, and designs for SET50 and public sector clients in 7 high-growth industries

• Leveraged both quantitative and qualitative research methodologies to understand, measure, and improve user experience including 3,000+ total participants, 50+ workshops, 70+ interviews, online survey with +2,000 responses, and 50+ concept testing with users and stakeholders

• Presented research insights and point-of-views to executive leadership on a regular basis

• Led, mentored, and collaborated with a cross-functional team of 1 – 14 including business analysts, UX designers, product managers, developers, data engineers, and data scientists. Optimized internal issue tracking process that reduced reporting time by 50%

  Product Strategy & Product Management

• Formulated human-centered design strategies and product roadmaps for 5 nationwide platforms. One of the platforms reduced 59% of document preparation time for businesses and contributed to the improved World Bank’s Ease of Doing Business Ranking (46th to 26th in 2016 – 2017)

• Designed and orchestrated the implementation of 1 mobile application, 3 websites, and 60 dashboards for B2B and B2C clients. The dashboards attracted 150,000 visits with the potential to serve 850,000 businesses

  Business Strategy & Business Development

• Identified and recommended viable business opportunities valued $10 – 30 million to the CFO and CEO in Education, Tourism & Hospitality, Industrial Product, and Consumer Product sectors

• Prepared and presented technical and commercial proposals to close $150,000 – 1,500,000 in project revenue with new and existing clients